So I wanted to change DNS settings on my router but when I tried to access the router’s configuration page (via the gateway IP), the connection is refused.

The router is ISP provided, and internet doesn’t work if the fiber optical cable is connected through another device, so I assume that they have a custom firmware installed. Resetting the router does grant me access to the configuration page but the internet doesn’t work and I have to call the technical support of my ISP.

So my question is, is it normal for ISPs to block access to router’s webpage? Also, is there any other way to access the configuration page if I want to change some stuff there?

  • CorrosiveStareOPBEnglish
    1·
    10 months ago

    I can confirm that it does have a web page as I can access it after a reset. However, I cannot access it anymore after a reboot and the internet doesn’t work after a reset.

    Also, the ISP does have an app but it doesn’t allow any modification except display name and password changing.