Heyhey I recently visited Japan. During the flight back I forgot my Laptop at the airport (it was my second flight and I’m always overwhelmed with everything regarding airports) Luckily I was able to send the laptop from the airport to a friend who is currently a semester abroad in Japan. Now I am trying to figure out how to get it back to Germany. There are a couple of things I am still confused by and do not know how to deal with so any help would be immensely appreciated!
- It’s a Mac Book Pro - there are lithium Ion batteries in there. I found out that the packaging has to extra careful with these because they are ignorable - any recommendations regarding packaging and disclaimers on the packaging?
- I can’t find my receipts for the laptop. When I looked further into shipping items I found out that certain items apparently need a receipt for the customs authority (German: Zollbehörde). 2a. Do I have to pay a payment of duty (Verzollung) for the laptop? 2b. Am I even able to ship the laptop without the receipt?
English isn’t my first language, I just copy pasted some german words in the text. I hope these are the correct ones and you understand what I mean 😅
Thank you so much for any advice and help! I have never shipped something overseas and it’s hella confusing. Oh and in case I am on the wrong subreddit it would be really kind of you if you could tell me a better subreddit (or maybe even a company I could call for help. Regarding the calling part. - idk if its me but - I found it rather difficult to contact customers support so far! But that could be just a big L on me 😵💫)
Thanks for your reply. I thought so too. I just sent them a mail after visiting a store. One of the workers told me it is possible. So lets see how it turns out 🤞