I use a 16TB Western Digital drive for Plex storage, and movie files are starting to show as zero bytes. I thought this community could help. Some added details:

  1. MacOS Sonoma running on M1 Mac Mini
  2. Western Digital drive (exFAT) 16TB
  3. Connected via USB-A
  4. I have tried connecting the drive to another computer… no luck
  5. Ran the “first aid” program from disk utility. No luck.

Any suggestions?