The hard drive is a Toshiba and formatted in NTFS. The TV is a Westinghouse model WE55UDT108. I’ve only succeeded in accessing the hard drive and viewing the folders on the hard drive, and the photos stored in the folders. However no video files show up. There are both .MP4 and .MOV video files on the hard drive. I’ve looked around for answers but I haven’t been able to find anything. Any help would be so appreciated. I’m not a tech wiz but I’m not clueless either. Willing to try things, I just don’t know what. Thank you in advance.