Hi to all!
I have made this post earlier this week.
Mostly, I asked suggestions about changing my watch because of battery life and some of you were quick to point out that Apple were offering battery service for a fee, which I was unaware of.
Went to my local Apple Store, and Genius Bar told me they only offered services following certain criteria. On the site, it says I can simply send it and they will repair it.
I was confused and asked the chat for a clarification. Basically, they told me I was SOL. I added the screenshots of the transcripts below.
What would be your plan of action about that?
Thanks in advance!