Hey everyone,
we have a party rental business and been having issues with sales. Our marketing is great, we are getting a pretty good amount of leads but we are not closing as many as we would like. They are all inbound coming from Google. We answer them instantly or within minutes after they submit a quote request on the website. I’ll say that our prices are a little higher than others but that’s because we do delivery, installation, and pick up. On the phone, the common objections or smokescreens we get after sayin the price are “let me talk to my wife/husband” or “let me think about it and get back to you”.

Now in some cases, they were right they needed to discuss the pricing with their spouse and get back to us but many times it seems they won’t get back to us. A few tell us straight up that the price is out of their budget which is fine and we are aware that we would lose some customers due to that. Is there anything we can improve on our offer? Is it a follow up game? We haven’t closed many when we follow up hours/ days after.

As a quick note - we have closed many people so there are people who are happy with our pricing and what we offer but compared to the amount of leads we get, I think we can improve something within. Thanks!