I woke up my laptop from sleep today, and it often hangs for a bit on a blank black screen, which I’ve always been confused about but wasn’t able to figure out the cause behind (since eventviewer never said anything about it to me knowledge), and I left my room to go do something and came back to the “Windows was shut down incorrectly” screen. I checked Event Viewer and found the BugCheck, since I suspected that was what happened. I’ve recently updated my AMD driver because of me wanting to get into the new Fortnite season. I did this around a week or two ago, and I haven’t ever gotten a BugCheck until now on this pc. Checking for that bugcheck also led me to find two more that I hadn’t known happened. I am not sure what the culprit is since looking up the error codes lead me to no obvious issues. Any help would be much appreciated!

Specs:
i7-8550U
16 GB DDR4-2400 RAM
Radeon 530
TEAM TM8FP6256G SSD (boot drive)
ST-2000LM007-1R8174 HDD (game/storage drive)

Dell Inspiron 5770

  • Dootus-BreadOPB
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    1 year ago

    Sorry for the slow reply, but I’ll try this right now, and yes that’s the correct page!

    • Dootus-BreadOPB
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      1 year ago

      Forgot to update, I haven’t gotten a bluescreen since updating the driver, thank you!