I was banned two days ago with no reason given. My account just says “account banned”. I contacted Blizzard Support and got two general messages saying I was banned for TOS. I do not use chat very often in game, I am silver, and have never used voice chat. The most obscene thing I can remember saying in chat was “wtf” when a glitch happened. I was not given a specific reason as to why I was banned. I even have tons of footage recorded and videos uploaded to my youtube channel of me playing, I am just a typical player.

I tried to make a new account and now it wants a phone number. I unlinked my number from my old blizzard account and when I launch Overwatch 2 it says my number is still linked to another account. I cannot find anywhere how to unlink my number. Does this mean I can no longer play Overwatch? If so that sucks, it’s the only game I play. I can’t believe this would happen, I have never been banned, muted, or even given a warning on any game I have ever played. I am genuinely really nice to people and all I do is try my best. I would really appreciate if someone could help me find a way to play the game again.

Unfortunately I am a college student who doesn’t have a lot of money so I can’t just go around changing my phone number or getting another phone, so that is why that won’t work. Thank you. If you need proof of anything in order to help me, please don’t hesitate to ask, I will provide whatever I can.

Thank you.