Since we have around 4 in-game mute options to solve comms problems, you’d think cheating and smurfing would be considered the greater offence and more punishable.

Yet here we are - smurfs and cheaters with previous VAC bans on their profiles, still making dubious/suspicious plays on accounts that have roughly 500 matches played.

Meanwhile a ton of reddit threads have been made with people saying their comms scores have tanked due to players having infinite comms reports to use. And several folks claiming their comms scores are still in free-fall even after they’ve already been chat banned. How is that even possible? Is the system bugged or is this a lack of foresight on Valve’s part?