Hey all
We had a customer have a forward out on their main company number that is owned by Telnyx. We caught this because calls were ringing dead until a few times when someone with a foreign accent answered the call impersonating a staff member. The calls never hit our PBX.
Telnyx confirmed they don’t see a portal login to do this and their status page is lit up light a Christmas tree.
They are investigating how this could have happened and we are waiting to hear back.
If you are having odd issues or receiving less calls than usual and Telnyx is your provider , be wary!
Hilarious