Honestly I’m offended. My laptop has a dead pixel and it drives me crazy. No fucking way am I keeping a deck with a dead pixel right out the box, this thing cost me over $700 after taxes! They must be getting a shit ton of RMA requests.
Honestly I’m offended. My laptop has a dead pixel and it drives me crazy. No fucking way am I keeping a deck with a dead pixel right out the box, this thing cost me over $700 after taxes! They must be getting a shit ton of RMA requests.
Same, very reasonable response. OP just big mad.
They are still offering to replace it should it still be an issue close to the 30 day window. Sometimes it’s a software error and the pixel will fix itself, I’ve heard that before.
They aren’t anywhere near saying OP is shit out of luck, but they are acting like Valve is saying so.