Ballard is a mid level GM, he’s not elite, nor good or bad. His current record is 48-57-1. The Luck excuse no longer works because if a team like the Eagles can go to the Super Bowl twice in a 5 year span with 2 different QBs the Colts should have been able to provide some type of improvement
I truly think his major flaw is being too conservative with free agency. Drafting is always going to be a crapshoot, and I think they do OK at that. But the Colts, since Trent Richardson (I like to forget the QB stuff) have rarely made a big trade or FA signing. The Eagles do this constantly, for example.