What types of websites do you build for more than $5,000?
What do you charge for monthly maintenance?
How do you advertise/get clients?
How did you start out your business?
Other people that don’t fit the criteria feel free to chime in about your business as well.
This is cringe. real 24/7 support requires minimum a 3 or 4 person team working on tight on-call schedules, it definitely does not cost 80$.
I prefer 8 to 5 support Monday through Friday, the client might not get support a Friday at 8pm. But they get guaranteed support during supported hours. With a “24/7” scheme you get the same guarantee Monday 10am than you do at Saturday 4am, which is pretty unprofessional if you ask me.