i am having a Blue screen of death issues for a Omen laptop i just got, the omen transcend.
the code i am getting is stop code: Page Fault in Non Paged Area
and what failed is: NVLDDMKM.sys
ive tried with HP support about this but they havent really been helpful in getting a resolution, the frequency is about once per day or so
the step’s i have taken as so far is: Clean Reinstall of NVIDIA graphic’s driver’s, ensuring BIOS is up to date, Undervolting my GPU (HP tech support said this could resolve the issue), and ran a CHKDSK.
The spec’s on this laptop is: RTX 4060 GPU, intel i7-13700HX processor.
I have a onedrive link with a Zip file for the latest Minidump created, though im unsure if im allowed to post it onto this subreddit or not as it is my first time here.
Any help appreciated.
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Auto mod didnt like my one drive link and removed it when i added it, so here is a mediafire link instead
https://www.mediafire.com/file/5beb6i2of4il22n/Minidump%2527s.zip/file
it contains all 4 of my dump files for this crash in a zip.
Thank you for your help.
I ran a full memory test of my laptop and everything came back clean.
i have gone through the effort of thoroughly ensuring ever bit of Nvidia driver’s is gone and am now installing the latest game ready driver they have (which released today funny enough)
we will see if this fixes the problem, i expect to see a crash within around 24 hour’s, as that has been the occurrence rate roughly.