I’ve had ADT for many years. The system panel became outdated and I wanted features like the ability to arm/disarm from my mobile device. I was shocked by the price to upgrade but noticed their new self install system after an email from google. I gave the system a try but ultimately it isn’t quite ready for prime time in my opinion. I’m going to move to ADT pro install with what I believe they call their “command” system. I’ve gotten myself past the cost of the equipment but what has got me puzzled is the monthly monitoring fee. I was paying $19.99 a month on the self install unit as part of the introductory offer ($24.99 regular price) but the pro install system has a $45.99 a month monitoring fee. Isn’t monitoring monitoring? Why the drastic difference in price? I thought maybe because you are paying for the cost of the equipment in your monthly monitoring fee but that isn’t the case here because I’m paying up front. And if I wanted to pay for the equipment over time monthly fee would be even higher. Am I missing something here, why the huge difference for the same service - someone to call the police if the alarm triggers?