Got my oil changed about a month ago, only last night noticed faint smoke coming from the hood (was out of town for a few weeks). Popped the hood and found oil everywhere, a huge puddle of oil on the floor of my garage, and of course, no oil cap. Checked the dip stick, it’s completely dry. Hoping for some advice on where to go from here. What do I need to do to hold the dealership accountable?
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Sorry, this is a 2021 Toyota Prius
This seems to be happening a lot lately
This is all too fresh. That looks like you started it nice without the cap on it. I’ve seen a rookie leave a cap off and start a car and it’s a huge mess. Driving around for a month like this? You would have smelt the oil burning 10 mins after leaving the shop. I’d be suspicious of any kids who might be aspiring mechanics…