This submission has been automatically removed due to the following rule:

Rule 3: Ask troubleshooting and setup questions in the Shopping, Setup, and Technical Help Desk

Requests for troubleshooting and setup help must be made in the dedicated Shopping, Setup, and Technical Help Desk instead of a new post.

Have you contacted the manufacturer?

• You should. For product support, please first contact the manufacturer. Reddit can’t do much about broken or faulty products.

Why does this rule even exist?

• In short, this is a large subreddit with a high volume. We want to help, but it’s important to keep things organized to keep the sub fun. Thanks for your understanding.