I can’t imagine the stones to pick up a loaner and just what? Load up the kids and take a coast-to-coast vacation? I asked how long the guy had kept the loaner, and the service rep said, “Not long enough for 10k miles.” I asked, “What did he say when he dropped it off?” Rep said, “Nothing. He just picked up his car and left.”
I once was waiting for parts to come in on a Chevy I owned and was given a loaner to use in the meantime. However, the issue was I had a road trip planned, so I asked them if I could take it on the trip, telling them where we were going and the estimated mileage. Did it in an email and they gave me the green light.
They were not happy when I brought the car back with nearly 4,000 more miles on it. They tried to fuck me over with additional charges, but I had the rental agreement and proof of approval via email so tough luck for the SA who gave me the go-ahead I guess ¯_(ツ)_/¯
I mean…if it was a battery replacement on a Taycan, I could see someone hitting 10k