Hi everyone.

So I just purchased my first EV, namely an EQB300 coming from a BMW320d, and I am really struggling with the range on the Mercedes, I primarily use it on roads with speed limits of, 50/80/90kph. My last full battery charge got me roughly 230km. With the outside temperatures of somewhere between 7 - 10 degrees Celsius. With a few days of rain.

I very rarely use the brakes to regenerate as mush as possible and I don’t have a heavy foot, and I turn off the AC everytime I drive, and only use the heated seats

I would like to hear other owners experience with the range, because I really don’t find the low range usable, if this is a general problem with the model then I might swap it for something else.

Also am I just unlucky to have had a bad customer service at Mercedes dealerships, compared to BMW, I actually felt ignored when I had questions and I was at two different dealership with the same experience, I never had any experience like this with BMW.

Is the poor range to be expected?

  • RustySPUNOPBEnglish
    1·
    11 months ago

    Little update.

    The last 62% has gotten me 158km with speeds at 50 - 90kph

    I have requested a battery check from Mercedes, my last charge only charged me 35% before stopping with no indication or message of any sort.

  • RustySPUNOPBEnglish
    1·
    10 months ago

    Update.

    So I have contacted Mercedes, and asked for a battery check, which has resulted in them starting to justify the high kW usage, by saying I should expect -1% range pr. Every degree Below 25degrees C. If this is correct the car will become useless once it starts to get cold, right now the average has been 8-10c during the day, only just started to go down to 5c.

    If my range at the current conditions is 180ish km in average with 80-8% percent use, I can’t imagine what it would be when it gets cold 🥶

    Furthermore, I don’t understand how the car estimates my usage to be around 20kWh “my last 90-10 was 19.8kWh and 213km” with a range this short 🤔

    What do you guys think? I’m very close to getting rid of the car if this is to be expected, the only reason I haven’t done so, is because of colleagues with similar EVs from Audi and Ford are telling me that it sounds very odd.

    Thx again for all the input.