Don’t know if this post okay or not but will try anyway.
I ordered a keyboard of Akko’s own EU website. I have since changed my mind and do not want it anymore. The parcel is unopened and I have offered to sent it back for a refund.
However Akko won’t honor their own terms on their website regarding returns/refunds. They keep offering me 5 euros and eventually 10 euros in refund for me to keep it instead. But I have found another keyboard and do not want this one anymore.
They just refuse to honor their own terms so I have taken a last resort to contact American Express and letting their dispute team handle the matter.
Anyone else that’s had a bad experience with Akko?
You must log in or register to comment.
Thanks to the power of this community Akko has now contacted me and said that they will resolve the matter.
However I will report back if the matter actually gets resolved or if this is just a way for them to try and silence this problem since other people have had the same experience apparently.