https://www.espn.com/nfl/story/_/id/38992901/bills-shaq-lawson-confronting-fan-made-mistake

Of course he says this. It’s the perfect excuse. “I’m sorry but there are lines you don’t cross.” Bullshit. If the fan was really that threatening, he would have been kicked out (I’ve been kicked out for less), and Lawson wouldn’t feel a need to apologize.