As with any courier/delivery service it all depends where you live and how good or bad your local depot is. For some people FedEx will be the best of the lot, for others not so much. There’s no hard and fast rule. In my case FedEx generally outperforms UPS for deliveries. For others it might be the other way round.

I live in germany and was scared as well but it did arrive in one piece. And luckily they even handed to me instead of throwing it.

They have had a weird route though. All okay though

Also from Germany, no issues but I was supriced that the package arrived at 7:30 am

They are absolutely shocking. Currently waiting TWO WEEKS for them to deliver a laptop that is already in the UK.

They claimed to have tried to deliver but did nothing of the sort. My laptop is currently now rapidly heading away from me according to the tracker. Never seen the like

My company ships thousands of boxes per year with UPS and FedEx (and a little DHL). We don’t notice much differences in damaged or lost packages between the two. But we ship to businesses, not homes so that might make a difference.

Personally, I really wouldn’t worry about it until you actually have a problem.

I guess it varies where you live with who you like! I HATE DHL here on the east coast in the states. FedEx is the best in my area. UPS is close

When shipping thousands upon thousands of packages in a single month, statistically, there will be misses as things happen. Solid deliveries that meet expectations are not posted online as, again, expectations are met. Very rarely do deliveries go above and beyond, resulting in an online post. Negative experiences result in online posts, skewing the perception that something is “bad”. In general, we’ve been very pleased with FedEx performance globally, but there will always be areas for improvement on all sides. We share feedback with our Logistics team, but again, the numbers show that FedEx, in general, is doing a tremendous job.

I’ve had soooo many cases of FedEx delivering my stuff to one of my neighbors. I do occasionally get my neighbor’s packages too. Even though we all have well labeled houses.

Additionally FedEx does shit like give you some reasonable shipping date, then it gets delayed by 2 days, then when the delay ends up being only 1 day, they pat themselves on the back for an “early” delivery. The math ain’t mathing bro.

Name a carrier and I know someone who hates them and refuses to use them.

I personally have had mostly bad experiences with FedEx, but I do eventually get my packages in good shape. Their UI for tracking and management is awful. I had to sit on hold with support for fifty five minutes yesterday to confirm that the pickup was registered instead of delivery despite them not showing that. Now it’s going through additional clearance in Alaska for customs.

That last part is likely a customs caused issue, but damn are they unclear and have bad customer experience in my experience.

I’m in Germany, in Wakanda an der Spree.

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Absolutely reliable and quick delivery via FedEx.

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GLS is trash, all other carriers are fine.

FedEx in Germany is even worse than DPD and that’s hard. But I have the feeling they are more suited towards B2B here in Germany than all the other services as they don’t really have an infrastructure with pick up shops. I ended up mailing them that I pickup the package at their Hub here in the town I live. Luckily it’s only 10 minutes by car to their Hub. That was way easier than to coordinate a date as they basically only deliver when I am at work and don’t do weekend delivery. (I guess it’s extra and framework only offers weekday delivery via FedEx).

Fun thing is a return shipment you get a UPS Return label.