I have the IPhone 13 Pro Max. I got it pre order so I’ve had it almost since release date. Since a couple months after I got it my Face ID hasn’t worked. It just stopped working one day. It would tell me go “lower” over and over and then “higher.” And then go blurry. Just today I downloaded the newest update and it allowed me to set it up automatically after the update but still didn’t work. I ended up resetting it and trying again in the settings only to have the same problems. Wtf