This is more of a rant than anything. But also a cautionary tale to asian countries.

​

I live in a country where Steam says they do not support RMA (asia).

​

Bought my first deck earlier this year. Worked perfectly for a month before encountering the notorious “freezing issue”. (Black screen, audio continues, able to access steam menu to close game). (If you have no idea what I’m talking about, good for you, you scored a working steamdeck. Otherwise, you know what I’m referring to).

​

Games which were able to run indefinitely without issues now were freezing 10-15 minutes in.

​

I scoured reddit, steam, started mulitple threads with steam admins, posted everywhere, tried every solution online, nothing worked.

​

From memory, I have tried:

-Updating the Deck - no brainer but people still ask

-Putting the Deck in battery mode

-Factory resetting

-Reimaging the Deck

​

Eventually asked Steam for RMA but guess what - they dont’ support RMA to my country.

I bit the bullet and fucking purchased a 2nd deck.

​

Within 2 weeks, SAME FUCKING ISSUE.

I’m switching to ASUS ROG ALLY any never coming back to steamdeck.