For reference on the situation-
https://www.reddit.com/r/MechanicalKeyboards/comments/11x9af9/do_not_buy_from_kanata_keys/
https://www.reddit.com/r/MechanicalKeyboards/comments/1209e96/update_to_kanatakeys_situation/
So I ordered MW Barista and MW Gelato from Kanatakeys. Sometimes I get busy and don’t track my groupbuys closely. I checked up on MW Barista lately and found out it has been selling from other vendors since August. I emailed and dm’d JohnYYZ (who owns kanatakeys) on discord but no replies. So then I email the CEO of Milkyway Michan and they told me that he still hasn’t paid for his MW Barista order so they never sent it out to him. (https://imgur.com/a/XgcN7Iz)
There were posts earlier this year about customers getting ghosted but he started replying again so I thought he was getting his act together. I know running a business is hard so I figure I’d give him a second chance. Turns out he’s back to ghosting everyone again so I’ve lost all faith that I’ll be getting what I paid for from him.
I’ll be looking into getting refunds for my kanatakeys orders tomorrow. I hope other customers will get successful refunds as well.
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