The high level of sheer incompetence at all levels, but especially in management. I’m lucky to work with competent folks directly, but the sheer amount of work created by stupidity outside of my department is soul-crushing. I can present definitive proof of systemic failures all day long, and no one is interested in doing a damned thing if the people or departments in question are politically powerful within the organization. Neither I nor my immediate colleagues are perfect, but we acknowledge our failures and try to create solutions. So many others, though, seem so invested in the status quo beyond all reason.