Some Background: My dad has asked this friend (Bob) for tech help many times in the past, so much so that Bob had him install one of those GoToMyPC programs so that he’d have remote access any time.

This was innocent at first until recently, my dad woke up and got pop-ups saying his drive was too full to open any of his work programs. When I went over, we restarted it and noticed the PC asks us which version of Windows we’ve like to boot. We tried both, Windows 1 was my Dad’s regular laptop, still giving us the full HDD pop-ups. Windows 2 had only 1 user profile: Bob. we can’t access it, and we can’t delete anything from it on my dad’s user (not that I know of).

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I’m not sure if I can fix this myself, but I’d like to try so that my dad doesn’t have to bend to this dickhead’s will.