• Ech@lemm.ee
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    9 months ago

    “Here is how platforms die: first, they are good to their users; then they abuse their users to make things better for their business customers; finally, they abuse those business customers to claw back all the value for themselves. Then, they die. I call this enshittification.”

    The origin of the term. Note, “good to users” is things like undercutting local taxis a la Uber, or ad-free accounts a la Netflix, with the plan to abuse the established customer base later. A bad game =/= a company systemically abusing users for shareholders. It’s just a shitty game.

    • taanegl@lemmy.world
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      9 months ago

      …it’s a live service game?

      For me, enshitification should also include things like franchises, because we can see an obvious downward spiral of certain franchises, for instance Pokémon. Consumers in the videogame space also qualifies as users, to some extent.

      So I think enshitification shouldn’t just be about platforms and services.

      Then again, people will stick to definitions like words are warfare. This is what politicians have been doing for quite some time.

      But yes, yes. Textbook correct. Have a cookie.