Gaywallet (they/it)@beehaw.orgM to World News@beehaw.org · 9 months agoAir Canada must honor refund policy invented by airline’s chatbotarstechnica.comexternal-linkmessage-square16fedilinkarrow-up1155arrow-down10
arrow-up1155arrow-down1external-linkAir Canada must honor refund policy invented by airline’s chatbotarstechnica.comGaywallet (they/it)@beehaw.orgM to World News@beehaw.org · 9 months agomessage-square16fedilink
minus-squareTheEntity@kbin.sociallinkfedilinkarrow-up12·9 months agoAre screenshots even still considered evidence? They should be absolutely trivial to manipulate.
minus-squareOtter@lemmy.calinkfedilinkEnglisharrow-up25·9 months agoIt wouldn’t be direct evidence, but it might put it on the company to provide their logs. If they didn’t retain them, then that could affect the ruling
minus-squarespecialdealer@lemm.eelinkfedilinkarrow-up13·9 months agoIf you’re willing to commit outright fraud, lots of crime is easy. But also the penalty for ever being discovered can be severe. They also didn’t deny it happened. They would check logs before paying out.
Are screenshots even still considered evidence? They should be absolutely trivial to manipulate.
It wouldn’t be direct evidence, but it might put it on the company to provide their logs. If they didn’t retain them, then that could affect the ruling
If you’re willing to commit outright fraud, lots of crime is easy. But also the penalty for ever being discovered can be severe.
They also didn’t deny it happened. They would check logs before paying out.