It sucks that we can’t just have nice things any more, there always has to be some executive somewhere that just totally ruins everything for everyone all the time.

I’m actually really surprised that Valve is loosening up on this one. They usually play hardball when it comes to refunding a game past the 2 hour mark.

Going by the price being listed in what appears to be USD, I’m going to assume this is a US player, but is there any confirmation on where this person is from? My theory was that Valve wouldn’t issue refunds unless you were from a soon-to-be-unsupported region, so that could change my thoughts on things.

EDIT: Also just noticed this was a refund back to the Steam wallet, and not to the original payment method. I’ve not refunded a game on Steam in many years, but is this their standard practice these days?

Mine was a gifted copy so my buddy can’t get their money back, damn.

Joined the flow. Asked for a refund just now

Doesn’t the GDPR include a 2 week period for digital products, regardless of the usage? I always refund crap without issues.