me and my wife opened our smoke/vape shop a few years ago and sales were doing AMAZING. we had a smokeshop open up a street over from us last year and our sales have plummeted because they have prices set so low that they make probably a buck or 2 off their disposables. i’m at a loss right now, my customer service is top tier. we do giveaways, discount days, a loyalty program but I know im not doing everything that I can. our facebook and instagram does really good. I need to find a way to get more people in! any suggestions? thanks in advance!
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You’re right, see I almost panicked and wanted to lower prices but my wife stuck to her guns and told me that it wasnt a good idea and the turn out of profit percentage would ultimately make it harder on us lol. there weren’t many smokeshops when we opened in 2021 because most of them closed during the pandemic and a couple years later theyre all over the place now