Ok… so first time business owner here and I made a big mistake. I was working on an order for a client. They received the invoice and there was a promise to pay. The invoice was forwarded to purchasing and I was told a check was being cut.
I started working on the order. I then followed up and found out that a higher up canceled the payment. I have been unsuccessful with getting them to reissue the payment.
What should I do with the product that I started? I thought about sending a few to them so that they can see what they are missing out on.
Don’t send them anything, that will may make it more difficult.
What was your cost and what was the original purchase price?
Why did the higher up cancel? You need to give us a lot of details please
So, the assistant director approved the purchase order… i was given an RO. I was told it was sent to purchasing for payment. I followed up a few weeks later and the director put a nix to it.
Cost to me: $1500
Sales price: $2500
I am aware that I can write it off but I’d rather sell it to them since it was a custom order. The assistant director is on board with paying the invoice by the director is holding it up.