I own a small business have a UPS mailbox where I receive some of my checks for clients that wont pay online. This year, 4 of my checks(totaling 12k) were cashed(I received the check images from the customer when I was following up for the payment) without endorsement in a JPM chase bank account. I do not have a JPC account. I have asked the clients to cancel the check and issue me a new payment. One client came back today that their bank said they cant do anything and that I have to solve this with JPC. JPC says they cant disclose their client account details.
I have since asked all clients to either pay online or send a check to my office address. When the first check hit, I thought it was a simple mistake by UPS but now it seems more malicious
What are my options? Do I call the cops and meet them at the UPS store? Am a bit lost here of what my options are
Pretty sure they ended up at the UPS location just not in our mailbox. 4 different clients. Same pattern. But i agree on the point that it should be the client who should cancel the check and pay me since the checks are not endorsed.