I asked a relative to look for RealVNC on the Play Store and install it. Once they were done, I asked them to fulfill a basic task inside RealVNC and they were really confused by my instructions. I took a look at their phone, lo and behold, they had installed a different app. I asked them to repeat the install procedure while I watched. They punched in “realvnc” in the search box, two identically formatted results appeared. Their finger instinctively clicked the Install button on the top result. It was an ad. 🤦♂️🤦♀️🤦
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This seems like a case of user error, considering the sponsored result is clearly not the application you asked them to install. However, the Play Store is undoubtedly trash and anti-consumer which is why I primarily use the Aurora Store even on non-deGoogled phones. Performing the same search in Aurora, that Zoho Assist app is not even in the first 20 results while RealVNC Viewer and RealVNC Server are the top two results.
No, fuck that. The ads being listed before rhe first result are intended to cause people to misclick. That isn’t all on the user.
Don’t excuse predatory business practices.
Are you illiterate? My very next sentence was:
However, the Play Store is undoubtedly trash and anti-consumer which is why I primarily use the Aurora Store even on non-deGoogled phones.
If the practices are predatory, blaming the user is excusing the predatory practices. Bragging about how you use something else in that context is doubling down on blaming the user instead of the practices.
So no, I am not illiterate. You ahould have just left off the sentence blaming the victim.
is doubling down on blaming the user instead of the practices
They blamed both, though.
Blaming a user for falling for malicious practices designed by multibillion dollars companies is like blaming the victim of a hit and run. “It was their fault for using the crosswalk, but the driver was also wrong for not stopping.”
Both sides!
Yeah, no one should have to look at what they’re doing to stop themselves from making mistakes! Everyone should be able to blindly make decisions and they should always be correct!
Victims just bring it on themselves!
However, the Play Store is undoubtedly trash and anti-consumer
Of course it’s user error. However a system makes it easier or harder to achieve a task or make errors. You say it’s clearly not the app that was asked for. I see two equally sized icons of nearly identical color, two equally sized Install buttons if the same color. The first one being the wrong one. And this is after looking for an exact app name. I think we don’t need a focus group to show this drives clicks away from the searched app and to the ad. In fact we can be reasonably sure Google’s research drove the decision to create this UX. In a slightly saner timeline I’d have expected the ad to not have an Install button on it or at the very least to not use the prominent button color. 😒 BTW I didn’t downvote.
Of course, as I said - the Play Store is trash and anti-consumer. However, that does not change the fact that the sponsored application is clearly not called “RealVNC”, nor does it have a logo which says or suggests it is RealVNC. If you are getting tricked by the colour of an application logo then you have problems closer to home you should be worrying about.
A few months ago I needed to install Google home for something Chromecast related, so I quickly searched the play store and installed it. Loaded it up and I see an ad, what the hell. App opens and I realise it isn’t Google Home, it’s something made to trick me into thinking it was when I wasn’t paying attention.
Google is letting their ads steal their own users from them.
Yeah I hate this about the play store. I am so used to the first result being what I searched for that whenever I go install an app (once every couple months) I just click on the first one and then have to go back. I never use the install button in the search results because I always check the app descriprion and reviews but it is still annoying as all fuck.
Just as a PSA:
For things only on PlayStore use Aurora Store or other apk downloaders like APKMirror/APKPure.For everything else ofc Droid-ify, Obtanium, F-Droid/G-Droid, Neo Store, Aurora Droid, etc.
Do you trust APKMirror and APKPure? I always thought they were a bit shady.
I mean, not really but Androids are fairly safe devices.
Why I use them (not often) however is that Play Store doesn’t seem that much controlled.
Not to say that your relative is at fault, but this might also be a good opportunity to teach them about the font scaling and other visual accessibility settings in Android.
Pffft, the young generation, not hardened by the 6 different download buttons on a torrent search engine… /s
This, but unironically. How can you be so blind to click on something called Zoho, when RealVNC (the thing you searched for) is right below it?
Google play shouldn’t confuse users just because some company pays more for ads
Google being evil and assholes doesn’t remove the fact that this person literally didn’t spend a second to check what they clicked.
Digital safety starts with everyone, despite if we need laws to regulate the asshole companies trying to mess with people’s lack of attention.
They didn’t click anything. This is just a post about the annoyance of ads.
Don’t use the google play store, it is quite literally malware
