Can someone help me figure this out?

I watch a lot of NBA games other than the Pacers. Whenever I’m watching another game the sound quality and noise from the crowd is far better than when I watch the Pacers.

It’s like a thundering roar when the home team scores, and it’s very clearly loud inside the arena.

When the pacers make a good play, sure I can hear the crowd, but it always sounds so muffled and lacklustre comparatively, like the microphones aren’t truly capturing the emotion from the crowd.

I’ve wondered, is it the audio? Is it the crowd? Is it the arena layout? I watch the games on League Pass in Australia - so if anyone who goes to the games can chime in that would be awesome