Hi all
- iPhone model and iOS version
iPhone 7 running iOS 15. I think its 15.6 but not sure.
-
Purchase date, country and nature of purchase Got it from work in Nov2019 in UK. They never asked for it back. Using it as a secondary phone.
-
What is the issue, how often does it occur and how to replicate it? The phone is not booting. Issue has happened for the first time. I dont see apple logo nor the battery depleted sign. Home button is unresponsive.
-
What caused the issue? Phone was working fine with no issues. I switched it off (43% battery) as was not going to use it for a week. Was stored in a secure locker (cool dry place). No possibility of physical damage. Battery was fine as well used to hold charge. But capacity was not good i.e. had to be charged after 2-3 hours of usage.
-
What did you try to resolve the issue and what was the result? Charged it for an hour using a cable which is able to charge my other iPhone. Tried cleaning charging port. Tried charging on usb vs wall and different wires. Then tried to long press the different combinations of buttons as per apple support website.
Any ideas what can i do? Or get it repaired cheap? I alteast want the data.