Hi everyone,

My daughter is unable to create any world templates purchased from the marketplace on her iPad (Gen 9, iOS 16.x).

When we try to load a world, saved or new, we get this error:

There was a problem loading this world.

These are the things I have tried so far:

  • Restart iPad.
  • Check for updates in the App Store.
  • Uninstalling and reinstalling minecraft.
  • Update iPad OS.
  • Turn off back up for Minecraft app, uninstall, reinstall.
  • Uninstall, reinstall, try a different account.
  • Try using Realms to host.

Other debugging notes:

  • This started happening Wednesday last week (Nov 8, 20223)
  • We are able to create the marketplace worlds fine on an Android tablet/other devices.
  • Other games on the iPad work fine.
  • If I create a world in Minecraft realms from another tablet, she can successfully join it and load in on the iPad. This is the best we’re able to do so far. However, it’s not ideal as we have to turn on creative mode using the console every time, and it’s not easy for her to do by herself.

Is there anything else I can try to be able to play marketplace worlds locally on her iPad apart from reformatting the iPad, or a different iPad?

Side note to mods/others: am I allowed to offer a cash bounty for anyone who can successfully help us fix this? Thanks!