I was driving to work the other day, engine started smoking up bad, had to get the car towed.
Turns out the I cracked cylinder head on my cx5, and even better it’s a known issue, a design flaw and one they have corrected. Yet the people with this problem are left to fit the bill. I have it sitting in the shop with a quote of almost 7 grand to fix.
I can’t afford this fix and I don’t know what to do, I wish I could just total the car at this point.
I love my car, she has been a great car and I have kept up on the services and everything, but now I’m left to deal with their flaw.
I’m out of warranty of course and I’m going to argue with the dealership and Mazda because this is utterly unacceptable and should have been a recall!
And plenty of other people had to deal with it too, thankfully nobody has been left stranded somewhere because of it.
I second what everyone else is saying…call Mazda corporate. They may amaze you, hopefully. After my son wrote off his 2017 Mazda 3, he bought a 2010 Mazda 3. It has a recall on the driver’s seat which had a frame that would break at the carriage. He took it in for the recall, and I guess cause it is 13 years later, the part had to be specially fabricated in Japan and sent out. There has been quite a wait, but after he spoke to Mazda head office, he has been loaned a really nice '21 Mazda 3 sport to drive, free of charge, until his car is fixed. That is quite amazing. It has leather and all.