MacBook Pro was working absolutely fine. Closed the lid and returned to it a couple hours later to continue with my work. Was greeted by a black screen.

Visited the Apple Store yesterday. He looked at the display and saw no cracks or evidence of water damage. He reconnected the display cable and still no luck, but it works with an external monitor. He quoted me approx £600 for a replacement as my Mac is now 2.5 years old.

Today I reopened my MacBook and the display worked for 1 minute before going black again.

It’s a bit worrying as I’ve seen a lot of posts similar to mine by just searching Apple in the last 4-5 months.

Has anyone else had this issue? Thinking about lodging a complaint directly to Apple

  • Maursi
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    1 year ago

    UPDATE: I spoke to a member of the senior team at Apple. They agreed that in my case it was a manufacturing fault and have decided to replace the screen free of charge