I have the AMD 13 Ryzen 7840 batch 5 for about a week now and have no visible marks from the keyboard on the screen

Did you get it fixed?

What happened?

Did you upgrade the bios to 3.03 eventually? Might be important

Thank you very much for explaining this and even giving out a personal recommendation. I can see where my confusion came from and I also get what is the intended purpose and that they (the information in the screenshots) are in fact not conflicting. Great to know that you and other employees are actively engaging with the community!

im in batch 5, did they take your money yet? they didnt for me.