The dial (which is very helpful) but also the steering wheel had a few more options that just made it feel a lot more functional. A couple others here and there. Not a lot, and much less than most other non-Teslas, but enough that it felt more functional to me.

Curious what year you were looking at? Your comment about “hard scratchy plastic” males me wonder if it’s a 2024… they downgraded the interior. One of the reasons I chose it was because the interior is nice in my 2023.

Nice comparison here:

https://youtu.be/-igpvK_Fc4c?si=ZKE7JZ9aclmaTgIU