They usually offer new loans with the balance incorporated in when you’ve paid your current loan down to around 70%. This is my 4th loan with them. I’ve paid off each loan in a matter of months of them giving it to me. I could try to get them on the phone though, they make it complicated to speak to someone.
It’s not an interest rate, it’s a flat rate and they repay themselves back with 15% of your daily sales. My loan fee was $1000 for 8k