Really depends on the time of day you Que, as well as your ability to analyze if someone is smurfing /account buying.

Also with the ability to hide games played, obviously you won’t see the smurfing as clearly

Comms score can’t be higher than behavior score, so no matter what, your comms score will always decrease. It’s a truly terrible design decision.

Valve is always late and always “cooking.” Outside of the new hero trailer at TI, I have not been “surprised” by Valve at all this year.

If I were doing a performance review for Valve, it would be that Valve is consistently below expectations.

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This year in a summary:

1. Map was greatly expanded, with some new objectives, and some new interactions. Heroes and gameplay were NOT balanced for this larger map.
2. One new hero and 3 reworked, a couple new items (with only blood grenade actually being viable and interesting) and BKB being reworked.
3. Dota 2 10 year anniversary “event” of reskinned/colored immortals, released months after said anniversary
4. Behavior Score Update - immediately iterated on a few times, seemingly abandoned after that. People abusing the unlimited reports, and a blatant lie of the separation of communication score from behavior score (communication score cant be higher than behavior score, so they end-up always being the same)
5. TI Compendium - Loading Screens and some voice lines - essentially reused content
6. New Profiles - Something that no one asked for - that are just a glorified item showcase and reduces the ability to find smurfs
7. A onetime smurf ban, with no ramifications for people being reported for smurfing in the new behavior score update
8. (As someone that went to TI) First day, audio and video were constantly cutting off at the event, or volume was too loud or insanely quiet. The AC was on max and the arena was around 40 degrees F. Most people had layers of coats and hats. Most of the food stands were closed and the ones opened ran out of food. No organized TI events/things besides a handful of sponsored booths.

Now compare this to any other “game as a service”

Epic games had X new battlepasses and 2 new seasons?

League of legends has had numerous events, cosmetics, and regularly releases champions and content for the game. (I know their balancing sucks, but still)

People should have an report/overwatch score that judges their report accuracy. Would show with comms and behavior score. And people that reported premuted individuals for comms should lose their comm reports