Is my deck broken? When it arrived today it would not torn on, I put it to charge and came back a few hours later and it’s not turning on still. The light next to the power button is not even turning on. Is there a fix or do I send back?

  • BR3VITYBEnglish
    1·
    1 year ago

    My deck came to me exactly like this today. I feared the worst but due to having been in my LCD I wasn’t afraid to try disconnecting and reconnecting the power as a test before contacting Valve. Try this.

    • Open the deck like you are going to replace the SSD.
    • Disconnect the battery cable like you would when replacing the SSD. While the cable is out hold the power button for 7 sec - idk why I did this but maybe it will help further drain the power of it had any. * You might have to use a tool or tweezers if the power cable isn’t coming out easy. * Be careful with that back plate and the ribbon.
    • Once you have that done put it all back together - DO NOT attempt a test with anything not back how it was.
    • Plug it in and wait a few minutes. You should note the power button now works and maybe you will now hear a sound. You can then test powering it on.
    • if any of this fails contact support. But it worked for me and I have been playing all day. Since I had it all appart I moved my 2TB drive over. I also noted it asked for a new firmware update for the official dock that it didn’t ask for on my LCD. Could be OLED specific.

    Good luck!!