Hi, yesterday I browsed gg.deals to find any discounts of official stores for my steam deck. I am a fan of indies so I had a few wishlisted and saw that 3 of them where on a fairly good price on this eTail.market site which I then just assumed to be an official store as gg.deals said so. I then proceeded to checkout but had some issues with the final redirection when I was on my phone browser and used the refresh button. This led me to the purchase failed page of theirs, so I tried another time, same thing -> purchase failed page, lastly a third time and this time I waited several minutes at their final redirection and it succeeded.

Now to the issue, the order history claims 2 out of 3 where successful and my bank account has been reserved twice for the cost too. I feel tricked and sad.

I’ve read the refund policy and it says no refunds, but I gave it a shoot and have written to their customer support, still waiting for answers. My guess is that they won’t accept a refund.

I just wanted to hear if any of you have some ideas if I could sell these on any site/thread or what to do now?

And I also wanted to complain a little too 😁 cheers.