Hey all, I’m just looking for some positive vibes regarding the new OLED Steam Deck. I live in Norway and just got the help from some family members living in the US to buy me the 1tb regular OLED deck, since Valve don’t sell them here in Norway… And now reading all the reports of faulty devices and customers sending their devices back for repair, I already start to feel anxious about “what if my device is also defective…” How would I go about to RMA a Steam Deck, a device not sold in my country?
You’d probably need to send it back to the US :/
But remember people that don’t have any issues won’t make threads about it - so there’s a huge selection bias for seeing issues with dead pixels, etc.
Like I bought an LCD one at launch, there were loads of complains about the fan issues, battery problems, etc. - but I’ve never had any problems at all (aside from once the USB-C video stopped working until I hard shutdown).