I called them and receive a message saying they are unable to take my call. I email them and receive a notification from Google saying delivery did not go through. I start a chat and get a message saying they are unavailable and that I should email them.

https://support.msgplus.tv/Answer/Detail/000001475

How do you have money to build a billion dollar sphere but don’t even have basic support for your products?

  • Grouchy-Piece4774BEnglish
    1·
    1 year ago

    Making it very difficult to cancel a monthly subscription is technically illegal. Companies still try to do it and they only stop once people threaten enough lawsuits (anyone who tried to cancel NYT subscriptions in the past 3 years knows).

    I guess Dolan found the workaround by using a fake email and unplugging the answering machine. Can’t get sued if there’s no contact support!