I called them and receive a message saying they are unable to take my call. I email them and receive a notification from Google saying delivery did not go through. I start a chat and get a message saying they are unavailable and that I should email them.

https://support.msgplus.tv/Answer/Detail/000001475

How do you have money to build a billion dollar sphere but don’t even have basic support for your products?

  • CashnetoBEnglish
    1·
    10 months ago

    Did you try the chat function?

    Edit: Nevermind I read the whole post. Chargeback on your credit card, just be careful Dolan might ban you from all MSG properties.

  • beanie_macBEnglish
    1·
    10 months ago

    Idk how YES is able to make a fairly good and functioning streaming app for the Yankees and Nets….but MSG simply isn’t able to.

    Knicks and Rangers should be raking in enough to cover the expenses.

  • Nicholas-KopisBEnglish
    1·
    10 months ago

    It’s probably through whatever tv function you used - so maybe Apple TV or Prime if you have an Amazon or Fire tv.

    • papichino88OPBEnglish
      1·
      10 months ago

      Thanks but mine wasn’t linked through another TV or app. I was just watching it on my desktop.

      • Nicholas-KopisBEnglish
        1·
        10 months ago

        Well good luck anyway- that app was terrible. I had to go back to cable!

  • Grouchy-Piece4774BEnglish
    1·
    10 months ago

    Making it very difficult to cancel a monthly subscription is technically illegal. Companies still try to do it and they only stop once people threaten enough lawsuits (anyone who tried to cancel NYT subscriptions in the past 3 years knows).

    I guess Dolan found the workaround by using a fake email and unplugging the answering machine. Can’t get sued if there’s no contact support!