Hello Fellow Entrepreneurs,

I made https://writeitapp.co.uk - I soft launched two years ago… What a wild journey it has been- From getting blackmailed by devs to being scammed by marketing firms. At the launch we got over 2000 organic users and over 1000 stories posted - within the first few months. After bugs + being totally scammed by a marketing company I hit the drawing board again to revamp the app. Now the app has a totally new design, faster, less bugs and has more features like the ability to listen to stories.
I may be crazy, but I genuinely believe in my product…So Im sticking with it. Recently hit a brick wall, thinking its too much of a mountain for me to climb…How do I get users on board without going completely broke? That’s the real question. The App is free so marketing is a cost with no financial kickback.

It is however a mountain I will continue to climb, yes things have gone against me but I have spent too many years of working hard to even make the app a real thing.
Would love some feedback and some advice on how to kickstart a community on the platform, and how I should go about getting real downloads going!

That’s my brick wall. How!

Thanks guys

  • founderscurveB
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    1 year ago

    before you focus more on growth - spend some time looking at your retention metrics… you dont want to be filling a leaky bucket.

    I work at a VC focused on helping the companies post-investment, primarily helping them grow, and build a well functioning business.

    your business generally looks like it will fit the profile of a social media site - i appreciate thats not your business, i’m simply bucketing them into a format of business model.

    generally for this kind of business model, the value of the business (for investment purposes) comes from the user base, the activity of the user based and by extension of these two numbers, the capacity of the platform to generate revenue from ads.

    you point out you have 2000 organic users - so thats a great start, not a small achievement so congrats. what you need to figure out is of this cohort -

    1. how many registers but didn’t do any activity
    2. how many were still active after 30 days, 60 days, 90 days, 180 days
    3. how many are still active now
    4. what is the average number of ‘posts’ a user does in your app?
    5. what is the average time in-app / day (or month)

    if these numbers are low (arbitrarily lets say below 70%) then you have a leaky bucket. for comparable a B2C SaaS would expect a Monthly Churn of less than 5% (See this, no affiliation)

    you want to try your best to close off and address whats causing the churn before you spend too much on ads to get new users.

    next, since you app is more social in natural, you want to see data that shows that existing users are driving more users to join the app - make sure you’re tracking this, and figure out how to trigger this behaviour in your users.

    Finally, if you’re going to focus on acquiring new users, you need to first really think about WHO these users are, what is the specific niche profile that would be particularly attracted to your platform, try and capture niches and then go from niche to niche, since niches are self-contained networks, it’ll be easier than trying to capture a broad demographic.

    • WriteIt2023OPB
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      1 year ago

      In the beginning, we had a 10% WoW growth, Id say now were at a place where we are basically re-launching, with the blackmail and the scams the app is basically at ground zero now. We still have some posts, but rarely- In the beginning we had days of 100 posts a day. I believe for me to continue now it would be to recapture a new audience and grow from there. For a social app to thrive, it needs activity. Currently barely any, so any user jumping on it will leave pretty fast. I have two plans in mind right now would love to hear your thoughts:

      A) Target 18-30yo with a contest to share a story about a topic that could go viral e.g: Share a story about your best/worst first date experience. Im thinking this could be engaging, interesting and attractive to the target audience - The question is where should I target?

      B) Target a specific University: Add a category within the application that is specific to that university and run posts/ a campaign targeting students to write campus stories.