It seems like I’m the only person on the planet with this problem, but on a fresh install of Windows 11 with the latest drivers on a Framework 13 AMD 7640U, I am unable to play back video. The graphics driver crashes, sometimes so spectacularly that it hard-resets the computer. Playback works fine on Fedora 39, so I assume the hardware is fine.
Does nobody run Windows on these laptops?
I just performed another experiment. Here was the process:
This is about as barebones as it gets, and it yielded the same result. Based on responses here, it seems like others expect this to work. Framework support hasn’t really been responsive at all.
Here’s the event log error:
Log Name: System
Source: Display
Date: 11/17/2023 12:54:14 PM
Event ID: 4101
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer: DESKTOP-ISFG1S1
Description:
Display driver amdwddmg stopped responding and has successfully recovered.
Event Xml:
`` `` `` `` `` 4101`` `` 0`` `` 3`` `` 0`` `` 0`` `` 0x80000000000000`` `` `` `` 505`` `` `` `` `` `` System`` `` DESKTOP-ISFG1S1`` `` `` `` `` `` `` `` <data>amdwddmg</data>`` `` <data>`` `` </data>`` `` ``
Putting the laptop in the fridge and cooling it down makes it work. Hardware defect seems confirmed.